STUDIO POLICIES

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* Class Information: All classes are mixed level.  If you have an injury, please inform the Studio prior to class so that we can provide the appropriate accommodations.  Classes must have two or more participants to run.  The Studio has the right to substitute an instructor for a class if needed.

* Class Reservations: All classes can be booked up to one week in advance through our online portal or with our complementary concierge booking service.  Classes must be booked with paid sessions.

* Attire & Cleanliness: Grip socks are required for safety.  Please wear comfortable, form-fitting attire and wipe down the equipment after use.

* Health & Safety:  If you are feeling unwell, please reschedule your session.  Sanitizing or handwashing before class in encouraged.

* Cancellation Policy:  Due to our small class sizes, all classes have a 24 hour cancellation policy.  For Pilates reformer/apparatus classes, any No Shows or cancellations made after 24 hours will be subject to full charge.  For small group fitness classes the same policy holds, however, unlimited members will receive a $10 charge for a No Show or if a cancellation is made in less than 24 hours.

* Waitlist Policy:  Clients on the waitlist will be automatically placed into the class by the system up to an hour before the class begins if a space becomes available.  You will automatically be notified by email if you have been moved into class off the waitlist.  Once added to the class, standard cancellation policies apply. If you find you are unable to make the class and have not yet been added, we kindly ask that you remove yourself from the waitlist through the online portal. 

* Inclement Weather:  During periods of inclement weather, if the public schools are open, the Studio is open.  You will be notified prior to class of any schedule changes or closures.

* The purchase of all services and merchandise is final.

By attending, you agree to abide by these policies.